1.1 Your use of the Traxmeet virtual training world and the www.traxmeet.com Website is subject to these terms (collectively, the .Service.).

1.2 To use the Service, you need to register as a User. A registration fee applies.

1.3 The User is responsible for the passwords and usernames used to access the Service. The User is responsible for the confidentiality of the passwords and usernames and may not reveal them to others. The User is responsible for the use of the Service with his/her account. If the User becomes aware of unauthorized use of his/her password or has grounds to believe this may have happened, the User must notify the Service provider immediately.

1.4 If the User forgets the password or username, the User will contact the Service provider as instructed. The Service provider has the right to disable usernames and passwords temporarily or permanently and prevent access to the Service, e.g., when it is possible that data security has been compromised or that these terms or data security have been breached. At its sole discretion, the Service provider has the right to ask the User to change the password used for accessing the Service.

1.5 The Service is intended for private use. The User may not modify, copy, distribute, change or sell the content, features or entities of the Service or create derivative works from them. The Service provider or a third party retains the copyright related to the provision, creation and contents of the Service. www.traxmeet.com and the product and service names and labels of the FRWD products are registered trademarks. Elisa or its suppliers own the intellectual property rights of the software on the Website.

2.1 The User can use the coaching service by subscribing to the additional MyCoach service. The coaching service is purchased for the available subscription period and can be renewed annually for the same period.

2.2 Limitation of liability. The User must take regular fitness tests as instructed.The Service provider does not warrant that the use of the Service helps improve fitness levels or attain individual training goals. The Service provider is not liable for any injuries or illness caused by training. The User trains at his/her own risk.

2.3 Communication with the coach. The Service does not include on-demand communication between the coach and the User. Communication takes place when the coach creates the training program and when the coaching period changes. The Service does not include personal meetings.

2.4 The User must consider his/her health status when performing fitness tests and training. The User performs the tests and trains at his/her own risk.

3.1 Every care has been taken to ensure the accuracy, completeness and reliability of the Service and the Website contents. However, the Service is not intended to replace a medical examination by a doctor or guidance by trained medical or sports professionals. The Service provider is not responsible for any direct or indirect damages that might arise from the use of the Service or the Website contents.

3.2 The content provided by the User to the Service, such as performance information, is not stored in the Service, and the Service provider cannot deliver such content to the User. If the User wants to store such information, the User should use his/her own storage media.

3.4 The Service provider aims at providing and maintaining an error-free Service, but does not warrant that the Service content, software or any part of the Service are free from errors and disruptions.

3.5 The Service contents are updated continuously. However, the Service provider does not warrant the quality or accuracy of the Service contents.

3.6 The Service provider´s liability for damages is limited to the amount paid by the User for the Service.

3.7 The User uses the Service at the User´s own risk. The Service provider is not responsible for the usability of the Service for the User´s purposes.

4.1 The Service contains links to sources maintained by external third parties. The Service provider has no control over or relation to such parties and is not responsible for the contents of such Websites or servers or their sources of information. The Service provider is not responsible for the performance or availability of such third-party Websites. The Service provider is not responsible for the cookies, possible collection of personal information or other functions or operations of the linked Websites maintained by third parties.

4.2 If the Service contains marketing or other material provided by a third party via the Service, the third party is responsible for ensuring that such material satisfies legal requirements.

The Service provider may make changes to the use of the Service. All changes relevant to the User will be published at www.traxmeet.com at least one month in advance. The user has the right to terminate the agreement (except for a possible device agreement) effective on the date the change comes into force by notifying the Service provider via the Website within two weeks of the notice. If the agreement is not terminated as described above, the User is deemed to have agreed the changes.

6.1 The price list of the Service is available at www.traxmeet.com. The Service provider has the right to change the prices of the Service by notifying the customers of the change at www.traxmeet.com at least one month in advance. The customer has the right to terminate the agreement effective on the date the change comes into force by notifying the Service provider via the Website within two weeks of the notice. If the agreement is not terminated as described above, the new price list applies.

6.2 The Service is charged monthly after the minimum charge is exceeded.

6.3 The Service provider may remove additional services or provide new additional services.

6.4 The Service provider may change the charging method of these additional services.

6.5 As regards the use of additional services, once the Service provider starts the provision of the services with the User´s consent, the User has no right to cancel the subscription.

6.6 The Service provider may discontinue the provision of the Service whenever

• The User neglects to pay the charges due;
• the Users use of the Service does not conform to these terms;
• there is another valid reason for the discontinuation.

7.1 The User´s personal information and other information are collected according to these terms and the Service provider´s privacy practices (see data file description) which in turn are subject to current data security legislation.

7.2 In these terms, personal information is defined as in the Personal Data Act: it refers to any information on a private individual and any information on his/her personal characteristics or personal circumstances, where these are identifiable as concerning him/her or the members of his/her family or household.

Contests and lotteries are organised in the service. These are subject to their own terms of use and rules which are published with other event-related information.

For more information on the use of the Service, please refer to the Help section.

You can give feedback on the Feedback page.

The Service agreement is valid for an indefinite period or a definite period. An agreement that is valid for an indefinite period can be terminated at the end of the following month. Advance payments will not be returned if the User terminates the agreement.

If the agreement applies for a device and device payments are included in the monthly payments, the only available agreement term is 12 months. In that case, the agreement cannot be terminated before the end of the agreement period. The agreement period ends at the end of the final invoicing period or when the amount due is paid.

Once the parties enter into the agreement and a possible separately agreed cash payment has been made, the device´s proprietary rights will be transferred to the User as follows:

• when purchased in sports events, sports stores and other stores: when the User receives the device or it has been posted to the customer;
• when bought over the phone: when the User receives the posted package;
• when bought via remote sales (telemarketing and Web stores): when the User receives the posted package and has not returned the device within the 14 days defined in the return policy (or if the User has taken the device into use within the 14 days).

The only device warranty is that of the device manufacturer. The warranty document is delivered in the device package. The User accepts the device warranty by entering into a Service agreement. The customer is responsible for all data entered into the device. The Service provider is not responsible for any data lost during warranty service. The Service provider guarantees its products for one (1) year against manufacturing and material faults. The warranty does not include batteries, normal wear or damages caused by other than normal use of the product. The warranty will be void if the product has been damaged on purpose or has been serviced or opened by a person that the Service provider has not authorized to service the product. The User is instructed to ask the Service provider for an RMA number via the Service provider´s Website before returning the product.

Once the device´s proprietary rights have been transferred to the User, he/she is responsible for the device, including the risk of the device being stolen or lost. The Service provider recommends insuring the device. If the device is stolen, the User will be required to pay the monthly charges for it until the end of the agreement period.

The Service provider is not responsible for the messages the Users send to or from the Service. However, the Service provider may check the material sent to the Service and, at its sole discretion, remove published material completely or partly. The Service provider may stop a disruptive User from using the Service.

13.1 Do not send spam, surveys, competitions, chain letters or direct marketing or use the Service for other similar (or commercial) uses.

13.2 Do not act in a disruptive manner or otherwise harm other Users or the Service.

13.3 Do not publish or forward abusive, defamatory, infringing, obscene or otherwise unlawful material or information.

13.4 Do not upload files that contain software or other copyrighted material, or material that the author holds exclusive rights to into the Service unless you have been permitted to do so.

13.5 Do not forward files that contain viruses or other malware that may be harmful to the terminals, other property or operations of other users to the Service or through the Service.

13.6 Do not advertise or offer products or services in an attempt to gain commercial benefit.

13.7 Do not download files to your computer that are sent by other Users of the service if you have reason to doubt their origin or rights.

13.8 Do not forge or remove parts of the software intended to be used as part of the Service.

13.9 Do not prevent or stop other Users from using the Service or its parts.

13.10 Do not pose as someone else or create a false identity to mislead others.

13.11 Do not use or copy information about the Users of this Service or offer such information to other persons or instances in any way that violates these terms or the intended use of the Service.

13.12 Do not distribute, transfer, publish, copy or store information available on the Website. However, the User may save pages or parts of pages to his/her computer and print them for personal use.

Data file description according to Section 10 of the Personal Data Act (523/1999)

Elisa Oyj ('Elisa')Rartavartijankatu 5, HelsinkiPL 1, 00061 ELISA, FINLANDTel. +358 (0)10 260001 (switchboard)

Anssi Okkonen
Tel. +358 (0)10 26 0001 (Elisa´s switchboard)

Users registered to the Traxmeet service

Provision of Sport Service and invoicing thereof. Customer relationship management and marketing.

Customer data:

• First and last names
• Social Security Number
• Address
• Telephone number
• Email address
• Language
• Consent to receive direct marketing or prohibition thereof
• Additional data disclosed by the customer
• Customer history (e.g. contacts to/from customer, changes to service)
• Elisa Oyj customer data
• For enterprises, contact person details, titles and usernames
• Subscription and delivery data for services and other products
• Agreement data for services and other products
• Invoicing and collection data

Data disclosed by the customerElisa´s customer registerPublic informationSports clubsSports events

No disclosure

There is no manual content.

All persons who handle the file have personal access rights granted by the controller. Each login can be verified by personal usernames and passwords. Each user has a personal access rights level, which is verified during the login with a personal username and password.

The entire personnel of the controller and its subcontractor network keep all customer data private. Employees working at the controller premises wear picture IDs without which they cannot move around in the premises.

At the end of the customer relationship, the customer´s data is removed from the file as soon as they are no longer needed.